Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dodge Wernert

Dodge Wernert

October 15, 2026

5  out of  5
rating by Dodge Wernert
"Very good"
We responded:
"Hi Dodge, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Lacey Stivers, Your State Farm Agent "
Profile photo of c b

c b

October 13, 2026

5  out of  5
rating by c b
"Service was excellent, pricing was much better than current rate and Stephanie was very helpful and pleasant to deal with"
We responded:
"c, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Shelbyville insurance team! - Your State Farm Agent, Lacey Stivers "
Profile photo of Kelvin Neace

Kelvin Neace

October 7, 2026

5  out of  5
rating by Kelvin Neace
"They treat you like your someone and not just another account I love these people I wouldn’t switch insurance companies if I could get it for 10 bucks a month again I love Lacie Stivers and the girls in the office"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Shelbyville. "
Profile photo of Alejandro Chávez

Alejandro Chávez

September 23, 2026

5  out of  5
rating by Alejandro Chávez
"Buen servicio"
We responded:
"Thank you so much for the 5 stars, Alejandro! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Lilibeth Ramos Regalao

Lilibeth Ramos Regalao

September 21, 2026

5  out of  5
rating by Lilibeth Ramos Regalao
"Muy buen servicio y atención, Adelina es super atenta y cordial.
Fue clara y directa al momento de ofrecerme los servicios y hacer el acompañamiento de mi aseguranza.
Muchas gracias."
We responded:
"Thank you so much for the kind review! Maria is wonderful and we're glad she was able to help you out :)"
Profile photo of ryan ballard

ryan ballard

September 5, 2026

5  out of  5
rating by ryan ballard
"Great people"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Shelbyville to know you had such a great experience with us. "
Profile photo of Brandon Cobb

Brandon Cobb

September 4, 2026

5  out of  5
rating by Brandon Cobb
"The start of Lacey Stivers office is amazing, prompt, and thorough. They helped me with my questions and claim processing!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of Robert Voyles

Robert Voyles

September 2, 2026

5  out of  5
rating by Robert Voyles
"Stephanie was very helpful and getting a quote was super easy."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Lisa Dearmond

Lisa Dearmond

August 31, 2026

5  out of  5
rating by Lisa Dearmond
"State Farm lower take a looked my monthly bill $20 lower than progressive. The representative was very pleasant to work hush with. Thank you Stephanie for your patience and help."
Profile photo of Susan Purnell

Susan Purnell

August 31, 2026

5  out of  5
rating by Susan Purnell
"Customer Service is 100%"
Profile photo of Kenzie Milburn

Kenzie Milburn

August 31, 2026

5  out of  5
rating by Kenzie Milburn
"We lived to this agents office during to not boring satisfied with the previous. We have had the BEST experience with Lacey and her office / staff. They are always prompt and get you taken care of quickly. We are thrilled with their service and are so happy to have ended up with this agent!"
Profile photo of Christy Titus

Christy Titus

August 31, 2026

5  out of  5
rating by Christy Titus
"Wonderful to work with"
Profile photo of Robin Dowell

Robin Dowell

August 28, 2026

5  out of  5
rating by Robin Dowell
"Stephanie was wonderful, she explained our options and compared those to our existing insurance and help so much by helping provide us with the information we needed to make a decision that we are veryhappy with. She is curious, respectful and very knowledgeable! Thank you Stephanie !
We appreciate all of your help!"
Profile photo of Betty Couch

Betty Couch

August 14, 2026

5  out of  5
rating by Betty Couch
"Adelina with the State Farm office in Shelbyville Kentucky went above and beyond to help me get cheaper rates on homeowners insurance and insurance on vehicle vehicles!! I highly recommend the State Farm office in Shelbyville and anybody who works there they were wonderful treated me like family! Definitely highly recommend"
Profile photo of Melissa Davis

Melissa Davis

July 20, 2026

5  out of  5
rating by Melissa Davis
"The whole experience was great! Emily helped me with everything she was knowledgeable about everything and she was SO helpful!!! The prices cannot be beat!!!"
Profile photo of Cali Zimlich

Cali Zimlich

July 11, 2026

5  out of  5
rating by Cali Zimlich
"Hannah Hogg was so sweet and helpful!! She was the perfect balance of business and true personality."
Profile photo of kandice simpson

kandice simpson

July 11, 2026

5  out of  5
rating by kandice simpson
"The best in town. My son needed insurance I gave her a call. She was very helpful and made sure to give me all the options available. The quote she offered my son was so reasonable I'm switching my insurance first thing Monday morning. Thank you Stephanie Cowherd!!"
Profile photo of Travis Ala

Travis Ala

July 11, 2026

5  out of  5
rating by Travis Ala
"Hannah was great!"
Profile photo of juan pro white

juan pro white

July 11, 2026

5  out of  5
rating by juan pro white
"I’m not usually one to give reviews online about places but this opportunity I have a really good reason to. Hannah… I don’t know her last name, was great. I have never felt so understood and respected as I felt with her. She is a great employee and understands the needs of the community. Hannah, if you read this. Thank you! You were such a help for me in understanding how the whole insurance process works."
Profile photo of Ella Higbie

Ella Higbie

July 11, 2026

5  out of  5
rating by Ella Higbie
"hannah was super nice!! she’s great!"
Profile photo of Cathy Webb

Cathy Webb

July 11, 2026

5  out of  5
rating by Cathy Webb
"Adelina was very helpful and connected me to a living person! Grateful that State Farm has wonderful road service."
Profile photo of selena

selena

July 11, 2026

5  out of  5
rating by selena
"Stephanie was such a big help with my life insurance. Definitely recommending her to the people I know!"
Profile photo of phoenix cochran

phoenix cochran

July 11, 2026

5  out of  5
rating by phoenix cochran
"Stephanie is one of the sweetest genuine people I’ve ever met . She’s so sweet so caring of her family and peers, and all over a great woman very helpful and informative"
Profile photo of Tanya j

Tanya j

July 11, 2026

5  out of  5
rating by Tanya j
"Love this agency! Adelina was great!"
Profile photo of John Daugherty

John Daugherty

July 11, 2026

5  out of  5
rating by John Daugherty
"Adelina was great to speak to! Very helpful and great costumer service."